Demo

ablioTEL service

ablioTEL service enables you to request and get an interpreter straight from your phone:

1 dial from your telephone the appropriate phone number according to your location. Alternatively you can call our global ablioTEL Skype account from your own Skype account (see proper skype information below).
The list of ablio local phone numbers is available in the downloadable document at the bottom of this page.

2 an automated voice response will ask you to digit your PIN and eventually your DPS PIN.
Your PIN and DPS PIN have been automatically assigned to you when you have opened your personal ablio account and are reported in your ablioTEL profile.
If you are calling from the telephone number you have saved in your Settings page, ablioTEL will automatically recognize you without the need to enter your PINs.

3 once identified by the system, the automated voice response will ask you to confirm the language pair of the interpreter you wish to request, or select a new one.

4 after your confirmation of the language pair the system will search for the proper interpreter. Once identified, the system will connect him/her to you. All ablioTEL services are performed and billed as Standard services.

Demo

Your personal ablioTEL profile

ablioTEL responds according to your personal profile settings: please update and personalize them according to your needs and preferences

854059

The direct phone service pin can only consist of four numbers (eg. 1234). Enter 4 digits (eg. 1234).

View and print the list of ablioTEL local phone numbers, available languages and related code numbers

Demo

Useful Information

ablioTEL enables you to request and get an interpreter on-demand straight from your phone, without the need to use a computer or a smartphone. It has been conceived for providing you with a fast and simple “on-the-road” connection, with a limited set of service options if compared with our on-line services.

In ablioTEL it’s therefore not possible to insert another counterpart in the conversation, request a booked service or be called on your telephone: for all these options, please use the on-line service.

For best use of ablioTEL:

  • Properly complete and keep updated your personal ablioTEL profile: it’ll speed up the connection operation at the time of your service request
  • Save the ablio local phone numbers to be called in your phone contacts list, or keep a copy of the list at hand, so that you’ll not need to search for them on your web page
  • During the call, you might use the speakerphone option of your telephone for mutually sharing the interpreted conversation with your counterpart. Otherwise, get a headphone audio splitter jack (a very common and cheap jack, available in any mobile phone shop) and an extra pair of earphones and you’ll be able to handle the conversation through earphones, both for you and your counterpart.

Demo

Use ablioTEL with Skype™

You can also use ablioTEL services through your Skype account: by using Skype™ you will not have to pay the costs associated to the outbound call to the local ablioTEL number.

ablioTEL Skype account is: ablioTEL

Open your Skype account and search for ablioTEL within the Skype network: once identified it, add it to your Contacts list. Click on the telephone icon and you will be connected to ablioTEL. You don’t need to ask or wait for our acceptance of your contact request in order to do the call.

When you make the call, it might take up to one minute before getting the connection with ablioTEL, depending on the time needed by Skype™ to process the routing to our systems. During this time Skype™ displays a vertical row of moving dots and you will not hear any sound.

Please note that when you are calling through Skype, ablioTEL is unable to recognize your identity and preferences: the automated voice response is set to initially speak to you in English, and will ask you to insert your PIN (followed by the # key) and DPS PIN (followed by the # key). Even if you don’t understand English, you can just insert them (one after the other, with a pause of few seconds in between): ablioTEL will then continue following the language and preferences you set in your account.

Skype is a trade mark of Skype and Ablio is not affiliated, sponsored, authorised or otherwise associated by/with the Skype group of companies.